Apple announced the Pro Display XDR earlier last month alongside the new Mac Pro and it went on sale today. The Pro Display XDR comes with standard glass and another model comes with special nano-texture glass. Now Apple has released support documents with special instructions to clean the Pro Display XDR model with nano-texture glass. Apple's support page has cleaning instructions for both standard glass and the model with nano-texture glass. Apple mentions that to clean the standard glass, Pro Display XDR customers should use the polishing cloth that came with the display or another "clean, dry, micro-fiber cloth". It also suggests users to first disconnect the display from power for additional cleaning of the glass. The cleaning instructions for the standard glass is quite basic and simple. But for the model with nano-texture glass, it is quite different and bizarre. Apple says that customers should "use only the dry polishing cloth" that comes with the display to wipe dust or smudges off the screen and water or other liquids should not be used to clean the nano-texture glass. Apple also mentions that customers should "Never use any other cloths to clean the nano-texture glass." and if customers lose the included polishing ...
Wednesday, 11 December 2019
Apple warns Pro Display XDR users not to use non-Apple polishing cloths to clean the nano-texture glass
Apple announced the Pro Display XDR earlier last month alongside the new Mac Pro and it went on sale today. The Pro Display XDR comes with standard glass and another model comes with special nano-texture glass. Now Apple has released support documents with special instructions to clean the Pro Display XDR model with nano-texture glass. Apple's support page has cleaning instructions for both standard glass and the model with nano-texture glass. Apple mentions that to clean the standard glass, Pro Display XDR customers should use the polishing cloth that came with the display or another "clean, dry, micro-fiber cloth". It also suggests users to first disconnect the display from power for additional cleaning of the glass. The cleaning instructions for the standard glass is quite basic and simple. But for the model with nano-texture glass, it is quite different and bizarre. Apple says that customers should "use only the dry polishing cloth" that comes with the display to wipe dust or smudges off the screen and water or other liquids should not be used to clean the nano-texture glass. Apple also mentions that customers should "Never use any other cloths to clean the nano-texture glass." and if customers lose the included polishing ...
